Shipping & Return
What delivery options are there?
Your package will be delivered within 1-5 working days to your home, at an alternative address or at a DHL pick-up location. The standard shipping costs in the Netherlands are €4.95, but delivery is free of charge for orders over €30. The standard shipping costs to Germany and Belgium are €5.95, but delivery is free of charge for orders over €50. As soon as your order is on its way, you will receive a track & trace code with which you can track your package online.
To which countries are Rebottled products shipped?
Rebottled is currently focusing on the Dutch, German and Belgian markets. For this reason, products are only sent to the Netherlands, Germany and Belgium. If you would like to order our products from abroad, please contact us for more information.
What do I do if my package is damaged?
Were your glasses damaged during transport? Then please contact us within 4 days from delivery. Only within this period can we guarantee the refund of the full price amount.
What should I do if I want to return my order?
You can, of course, return your items if you don't like them. However, the return costs are for the customer. If we receive the product within 14 days, we will check whether the glasses are intact and unused and refund the total price amount minus the shipping costs.
If you have a question that you can’t find the answer to, please contact us